The Upper House Hotel Stoke-on-Trent, Stoke-on-Trent ➤ Reviews, Rooms & Prices 2025

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About the Hotel

The Green, Stoke-on-Trent, United Kingdom, ST12 9AE

The Upper House, a 4-star Stoke-on-Trent hotel, features elegant accommodations surrounded by 10 acres of landscaped gardens and woodlands. Guests can enjoy an innovative restaurant and a cosy lounge with a log fire, while the hotel organizes special events throughout the year.

Rooms & Amenities

Each of the 24 individually styled en-suite rooms at The Upper House boasts a king-size bed, luxury shower room, and views over National Trust land. Family rooms accommodate up to four guests, and there are options for cots and extra beds upon request.

Dining Options

Dining options include a restaurant where all dishes are individually cooked to order using locally sourced seasonal produce. Guests can also enjoy the British afternoon tea tradition, serving finely cut sandwiches and homemade scones.

Leisure & Events

The hotel features beautiful gardens, an outdoor wedding pavilion, and a dedicated hospitality team for private gatherings. Special events include tribute nights and unique dining experiences like murder mystery dinners.

Services & Local Area

Conveniently located near major attractions such as the World of Wedgwood and Trentham Gardens, The Upper House provides easy access to local tours and activities including pottery museums. Its scenic environment is perfect for leisurely walks through the countryside.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Double Room

Max:

2 persons

10 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Luxury King Suite

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Executive Room

Max:

2 persons

20 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Stoke-on-Trent 4.5 mi

Airports

Manchester (MAN) 43.7 mi

East Midlands (EMA) 43.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Afternoon Tea

“The afternoon tea experience was good, with a variety of scrumptious treats that left us completely satisfied and even provided doggie bags!” view full review

Charming Room Decor

“The room was beautifully decorated with lovely added touches that made our stay feel special and cozy.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

The Green, Stoke-on-Trent, United Kingdom, ST12 9AE

Map view

The Green, Stoke-on-Trent, United Kingdom, ST12 9AE

City landmarks

Zoo

Trentham Monkey Forest

2.0 mi

Museums

World of Wedgwood

1.6 mi

Museums

Wedgwood Museum at World of Wedgwood

1.6 mi

Wedgwood Visitor Centre

1.1 mi

Church of St John the Baptist

3900 ft

Downs Bank

4100 ft

Barlaston Methodist Church

3500 ft

Stone ST15 8SR

Millennium Point

4500 ft

Wash Dale Ln

National Trust

1.1 mi

Millennium Topograph

4500 ft

Barlaston Downs Car Park

5100 ft

Garden

Trentham Gardens

2.3 mi

Wedgwood Museum Trust

1.2 mi

Barlaston Cemetery Chapel

1.0 mi

Garden

Trentham Estate

2.2 mi

St Luke's

1.3 mi

Josiah Wedgewood

1.2 mi

Saxon's Lowe

1.4 mi

Golf Course

Trentham Golf Club

2.1 mi

Bury Bank Hillfort

1.5 mi

Monkey Forest

1.7 mi

The South Entrance The Trentham Estate

Aerial Extreme Staffordshire

1.9 mi

Duke of Sutherland Monument

1.7 mi

St John the Evangelist

1.9 mi

Amusement Park

Aerial Extreme

1.8 mi

Kingfisher

1.8 mi

Snowdrops

1.8 mi

Monkey

1.9 mi

Nearby

Barlaston War Memorial

1500 ft

Restaurants

The Wedgwood Restaurant at The Upper House

100 ft

The Green

The Duke of York

2100 ft

10 Longton Road Barlaston

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

8.0

Location

9.0

Service

7.0

Dining

6.7

Nicholas

United Kingdom, December 2023

7.6/10

The hotel is ideally located in a beautiful countryside area with fabulous gardens. The rooms are cozy and offer a lovely sunset view over the fields, but some minor maintenance issues were noticed in the 'Bluebell' house. The service was friendly and accommodating, although the staff seemed a bit understaffed at times. Dining in the grand restaurant provided beautiful views, but some servings were not as expected. A variety of facilities are available to enhance the stay.

Rooms

8.0

The rooms are cozy and offer a pleasant sunset view over the fields.

Service

7.0

The service was friendly and accommodating, but there seemed to be a shortage of staff available.

Location

9.0

The hotel is situated in a beautiful countryside area with fabulous gardens, near the Wedgwood museum & shop, offering a serene atmosphere.

Dining

6.0

The dining in the grand restaurant provided beautiful views, but some servings were not as expected.

Facilities

8.0

A variety of facilities are available including room service, laundry, dry cleaning, and pet amenities.

Kate

United Kingdom, November 2023

8.0/10

This hotel truly offers a beautiful escape with its stunning views and well-appointed rooms. The service, though friendly, could be more attentive due to limited staff availability. The location in the countryside is idyllic, but the dining experience may fall short on some aspects. Overall, a charming stay with room for improvement.

Rooms

8.0

My room had a firm and comfortable bed, a dressing table, and access to a terrace balcony with excellent views.

Service

7.0

The staff members did their best to assist, but at times it felt there weren't enough of them to provide top-notch service.

Location

9.0

Nestled in beautiful gardens, the hotel's location is a true gem in the countryside.

Dining

7.0

I enjoyed a meal in the grand dining area with beautiful views, though some aspects of the dining experience left room for improvement.

Facilities

9.0

The hotel boasts fantastic facilities to enhance your stay.

Billy

United Kingdom, July 2023

7.8/10

The hotel is situated in a lovely countryside area with beautiful gardens, offering a pleasant stay. The rooms provide a comfortable bed and access to a terrace balcony with a view, although some may find them a bit pricey. The service is attentive but could benefit from more staff assistance. The location is picturesque, close to attractions but dining options may be limited. The grand dining area with beautiful views enhances the dining experience. Overall, a charming location with room for improvement in service and dining variety.

Rooms

8.0

The rooms were cozy and had access to a terrace balcony with lovely views.

Service

7.0

The staff did their best but could be more prompt with service due to limited staff on duty.

Location

9.0

The hotel is ideally located in a beautiful countryside area with fabulous gardens, close to attractions.

Dining

7.0

The dining experience in the grand area with beautiful views was delightful, although the breakfast options were limited.